Terms of service

Terms and Conditions

Last updated: January 1, 2025

Please read these Terms and Conditions carefully before using our website and services. By accessing or using Micasa Furniture at https://micasafurn.com/en, you agree to these Terms.

1. Definitions

  • Company: Refers to Micasa Furniture, Durban, South Africa.

  • Website: Refers to https://micasafurn.com/en.

  • Goods: Items available for purchase on our Website.

  • Orders: Requests by You to purchase Goods from us.

  • Account: A unique account created for You to access parts of our Service.

  • You: The individual or legal entity using the Service.

2. Acknowledgment

These Terms govern the use of our Service and form the agreement between You and Micasa Furniture. If You do not agree with any part of these Terms, You may not access the Service.

By using our Service, You confirm that You are at least 18 years old and legally able to enter into binding contracts.

3. Placing Orders

When placing an Order, You agree to provide accurate and complete information (name, email, phone number, billing and shipping address, and payment details).

  • You confirm that You have the legal right to use the provided payment method.

  • Submission of information allows us to process payments securely with third-party providers.

4. Order Cancellation

We reserve the right to cancel or refuse Orders due to:

  • Unavailability of Goods

  • Errors in pricing or descriptions

  • Suspected fraud or unauthorized transactions

5. Returns and Refunds

Our Return Policy is part of these Terms:

  • Goods must be returned unused, in original packaging, with all documents included.

  • Refunds will be processed within 14 days of receiving the returned Goods, using the same payment method.

  • Non-returnable items: customized products, goods unsuitable for hygiene reasons if unsealed, or items inseparably mixed with others after delivery.

For details, please read our full Refund & Return Policy.

6. Prices and Payments

  • All prices are subject to change at any time before an Order is confirmed.

  • Payments can be made using accepted methods such as Visa, MasterCard, or other available online payment options.

  • Orders will not be processed without proper authorization from Your payment provider.

7. Accounts and Security

When creating an Account:

  • Provide accurate and updated information.

  • You are responsible for maintaining the confidentiality of your password.

  • Notify us immediately if you suspect unauthorized use of your account.

8. Content Usage

Users may not post unlawful, offensive, or harmful content on our Website. The Company reserves the right to remove inappropriate content and suspend accounts violating these Terms.

9. Intellectual Property

All content, including text, images, logos, and designs on the Website, are the property of Micasa Furniture. Unauthorized use is prohibited.

10. Limitation of Liability

Micasa Furniture is not liable for:

  • Indirect or consequential damages

  • Loss of profits or data

  • Delays due to events outside our control

Our maximum liability shall not exceed the amount paid by You for the Goods.

11. Governing Law

These Terms are governed by the laws of South Africa.

12. Changes to Terms

We may update these Terms at any time. Significant changes will be communicated via email or posted clearly on our Website. By continuing to use our Service, You agree to the updated Terms.

13. Contact Us

If you have questions about these Terms, please contact us: